Last Updated: January 5, 2025
These Terms of Service ("Terms") govern your access to and use of the Cronos platform, a Snowpack Data product ("Service") provided by Snowpack Data LLC ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Cronos is a time tracking and project management platform designed for consulting and professional services firms. The Service includes features for:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
To use the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that we deem harmful to the Service or other users.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
You retain ownership of all content, data, and information you submit to the Service ("User Content"). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, process, and display your User Content solely to provide and improve the Service.
You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that:
We reserve the right to remove or disable access to any User Content that violates these Terms or is otherwise objectionable, without prior notice.
The Service and its original content, features, and functionality are owned by Snowpack Data LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Our trademarks, logos, and service marks may not be used without our prior written consent. All other trademarks appearing on the Service are the property of their respective owners.
Access to certain features of the Service may require payment of fees. You agree to pay all applicable fees as described at the time of purchase. All fees are non-refundable unless otherwise stated.
For subscription services, you authorize us to charge your payment method on a recurring basis. You are responsible for providing accurate billing information and updating it as needed.
We reserve the right to modify our fees at any time. We will provide reasonable notice of any fee changes, and such changes will take effect at the start of your next billing cycle.
All fees are exclusive of applicable taxes, which you are responsible for paying.
While we implement reasonable security measures to protect your data, you acknowledge that no system is completely secure. You are responsible for maintaining your own backups of critical data.
We are not liable for any loss, corruption, or unauthorized access to your data, except to the extent caused by our gross negligence or willful misconduct.
The Service may integrate with or contain links to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of service of any third-party services. Your use of third-party services is at your own risk.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not guarantee that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. We reserve the right to suspend the Service for maintenance or other reasons.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNOWPACK DATA LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Snowpack Data LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
You may terminate your account at any time by contacting us. We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.
Upon termination, your right to use the Service will immediately cease. We may delete your account and User Content, though we may retain certain information as required by law or for legitimate business purposes.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
In the event of any dispute arising from these Terms or the Service, you agree to first contact us to attempt to resolve the dispute informally. If we cannot resolve the dispute within 30 days, either party may pursue formal legal action.
You agree to submit to the personal jurisdiction of the state and federal courts located in California for the purpose of litigating all such claims or disputes.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
These Terms constitute the entire agreement between you and Snowpack Data LLC regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
If you have any questions about these Terms, please contact us: